This Privacy Policy explains how ClearCore HubEx Ltd collects, uses, and protects your personal information when you visit our website or use our services.
Last updated: 15 January 2026
ClearCore HubEx Ltd is the data controller responsible for your personal data. We are a company registered in England and Wales under company number 74125896, with our registered office at 28 Kings Road, London, EC2V 6RD, Greater London, United Kingdom.
We collect and process various types of personal data depending on how you interact with our website and services. The data we collect includes information you provide directly to us through contact forms, service enquiries, and communications, as well as technical information automatically collected during your website visits.
Specifically, we may collect your name, email address, telephone number, company information, IP address, browser type and version, operating system, referring website addresses, pages viewed, and the dates and times of your visits to our website.
We use your personal data for several legitimate business purposes. How we use your information depends on the services you use and your relationship with us. We process your data to respond to your enquiries and provide customer support, deliver our enterprise SaaS solutions and services, improve our website and services, comply with legal obligations, and protect our business interests.
The legal basis for processing your data includes your consent (where you have given it), performance of a contract with you, compliance with legal obligations, and our legitimate business interests in operating and improving our services.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
For detailed information about our use of cookies, please refer to our Cookie Policy.
We do not sell, trade, or rent your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights and safety.
Under the UK General Data Protection Regulation (UK GDPR), you have several rights regarding your personal data. These include the right to access your personal data, correct inaccurate information, request deletion of your data, object to processing, restrict processing, and data portability where applicable.
You also have the right to withdraw your consent at any time where we rely on consent as the legal basis for processing your data. To exercise any of these rights, please contact us using the contact information provided below.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the type of data and the purpose for which it is processed.
Generally, we retain contact form submissions and enquiry data for up to 3 years, website analytics data for up to 26 months, and marketing communications data until you unsubscribe or withdraw consent.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.
Some of our service providers may be located outside the UK and European Economic Area (EEA). When we transfer your data to these providers, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms.
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or need to contact us regarding your personal data, please reach out to us:
If you believe we have not handled your personal data in accordance with data protection law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority. You can contact the ICO through their website at ico.org.uk or by telephone on 0303 123 1113.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by posting the updated policy on our website with a new "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.